Terms and Conditions
These Terms and Conditions ("Terms") govern your use of any services, websites, or software products ("Services") operated by Act Two Pty Ltd (ACN 674 342 486, ABN 56 674 342 486), a company registered in Victoria, Australia trading as Act Two AI Solutions ("we", "us", "our"). By accessing or using our Services, you agree to be bound by these Terms.
1. Services
Act Two AI Solutions provides AI adoption, consulting, workflow design, implementation support, and related software or digital services. Each engagement may have its own statement of work, proposal, or supplemental terms. If there is a conflict, the engagement-specific terms take precedence.
2. Accounts and Information
If a Service requires an account or registration, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly if you suspect unauthorised access.
3. Pricing, Billing, and Payment
Pricing is set out in the relevant proposal, statement of work, product page, or order form. Unless stated otherwise, prices are in Australian Dollars (AUD) and are inclusive of GST where applicable. Payment terms, subscription terms, and renewal terms will be described in the relevant engagement or product materials.
4. Cancellation and Refunds
Cancellation rights depend on the relevant Service, subscription, or engagement. Nothing in these Terms excludes or limits your rights under the Australian Consumer Law, including any statutory right to a remedy for a major failure.
5. Your Content
You retain ownership of content, data, documents, and materials you provide to us. You grant us a limited licence to use that material solely as needed to provide, operate, support, and improve the Services. You are responsible for ensuring your content does not infringe third-party rights or applicable law.
6. Acceptable Use
You must not use our Services for unlawful purposes, attempt to gain unauthorised access to systems or data, upload malware or harmful code, harass or impersonate others, or use the Services to send unsolicited bulk communications.
7. Intellectual Property
All rights in our Services, including code, design, frameworks, methods, trademarks, and branding, remain with Act Two Pty Ltd or our licensors. These Terms do not grant you rights to our intellectual property beyond what is needed to use the Services.
8. AI Outputs and User Responsibility
Where our Services involve AI systems, prototypes, automations, or recommendations, outputs may be incomplete, inaccurate, or unsuitable for some uses. You are responsible for reviewing outputs and making final decisions. We do not provide legal, financial, medical, or other regulated professional advice unless expressly agreed in writing.
9. Confidentiality
Each party must take reasonable steps to protect confidential information received from the other party and must use it only for the purpose of the relevant engagement or Service, except where disclosure is required by law.
10. Limitation of Liability
To the maximum extent permitted by law, including the Australian Consumer Law, our total aggregate liability for any claim is limited to the amount you paid us for the relevant Service in the 12 months before the claim arose. We are not liable for indirect, incidental, special, or consequential loss, including loss of profits or data.
11. Disclaimer
Our Services are provided "as is" and "as available" unless otherwise stated in writing. Except where prohibited by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
12. Termination
We may suspend or terminate access if you breach these Terms or if continued access creates legal, security, operational, or reputational risk. You may stop using the Services at any time, subject to any engagement-specific payment or termination terms.
13. Governing Law
These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.
14. Changes
We may update these Terms from time to time. We will notify you of material changes where required. Continued use after the effective date constitutes acceptance.
15. Contact
Questions about these Terms? Contact us at hello@act2solutions.com.
Act Two Pty Ltd
ACN 674 342 486 · ABN 56 674 342 486
Victoria, Australia